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Billd Appoints Brad Cooper as New Chief Customer Officer

Published: October 17, 2023
Last updated: October 23, 2023
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Brad Cooper headshotAustin, Texas – October 18th, 2023 – Billd, the leading provider of commercial financing solutions for subcontractors, welcomes Brad Cooper as their new Chief Customer Officer. The addition of Brad strengthens a long standing commitment to exceptional service for subcontractors, a traditionally underserved segment of the industry.

Brad possesses over two decades of experience leading high-growth, scalable customer experience teams. Prior to joining Billd, Brad held executive customer experience roles at multiple firms, including Fortune 500 companies Dell and GoDaddy, and developed a passion for the construction industry at Procore. There, he led both the International and US Customer Success teams, driving substantial growth and operational excellence. 

“We are thrilled to welcome Brad Cooper to the Billd team as our Chief Customer Officer,” said Christopher Doyle, CEO of Billd, “Our mission to champion the subcontractor starts with a relentless focus on serving our customers, and I know that Brad will lead from the front lines.”

Brad’s customer-centric, data-driven approach to building and leading customer experience teams will be a strategic asset during Billd’s continued growth. He holds a Bachelor of Science in Business Administration from Park University and a Master’s in Industrial Distribution from Texas A&M University.

About Billd: Billd stands alone as a partner that truly champions the subcontractor. Founders Christopher Doyle and Jesse Weissburg, industry veterans in both construction and finance, witnessed the detrimental impact to subcontractors of the longstanding broken payment cycle in construction. Their time in the trades inspired them to launch Billd in 2018, bringing the financial power of Wall Street to the construction job site. Billd's financial and payment products empower subcontractors to bypass project hurdles by providing access to upfront funds to cover their most pressing costs, including materials and labor. Unlike traditional financing outlets, Billd provides flexible lines of credit to accommodate the unpredictability of cash flow in construction, and extends their customers up to 120-day terms to align with industry payment standards. Billd knows traditional credit metrics are poor predictors for risk and has built a variety of industry-specific, proprietary analytic and financing tools to allow subcontractors to stabilize cash flow and more effectively grow their businesses.

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