Austin, Texas – October 18th, 2023 – Billd, the leading provider of commercial financing solutions for subcontractors, welcomes Brad Cooper as their new Chief Customer Officer. The addition of Brad strengthens a long standing commitment to exceptional service for subcontractors, a traditionally underserved segment of the industry.
Brad possesses over two decades of experience leading high-growth, scalable customer experience teams. Prior to joining Billd, Brad held executive customer experience roles at multiple firms, including Fortune 500 companies Dell and GoDaddy, and developed a passion for the construction industry at Procore. There, he led both the International and US Customer Success teams, driving substantial growth and operational excellence.
“We are thrilled to welcome Brad Cooper to the Billd team as our Chief Customer Officer,” said Christopher Doyle, CEO of Billd, “Our mission to champion the subcontractor starts with a relentless focus on serving our customers, and I know that Brad will lead from the front lines.”
Brad’s customer-centric, data-driven approach to building and leading customer experience teams will be a strategic asset during Billd’s continued growth. He holds a Bachelor of Science in Business Administration from Park University and a Master’s in Industrial Distribution from Texas A&M University.